To empower our teams and enable our businesses, the contemporary workplace brings together people, information, and processes. Getting the most out of our cloud-based systems demands more than merely switching from one system to another. Individual and team productivity and efficiency are increased by managing adoption and ensuring users understand how to use technologies successfully.
The workforce has changed, and workforce management must change as well. When reviewing and updating their workforce management strategies and processes, firms should examine the following seven trends.
- Self-service technology
Employees at best-in-class companies are empowered to control their schedules whenever and wherever they wish. Through a company-specific web portal, data collection device, or mobile application, employees may handle anything from bidding for open shifts to disclosing availability and requesting time off. Self-service features empower employees while also assisting managers in streamlining processes and freeing up time to focus on strategic goals.
- Simple compliance
Failure to follow legislative and regulatory requirements can have serious and costly implications. Complex, constantly changing standards, on the other hand, can make it difficult to maintain consistent compliance. The modern workforce solutions can help organizations lower the risk of noncompliance by automating operations. Simple automated rules, learning alerts, and a complete audit trail ensure that your employees are correctly reimbursed based on hours spent, that they have been properly taught and certified, and that your company has complied with all applicable laws and regulations.
- Proper scheduling
Scheduling is a challenge. It’s even more difficult to ensure that you have the best employee in the right job. Organizations that understand their employees’ abilities and competencies and use that information when scheduling find a significant increase in productivity and profitability. Forward-thinking businesses increase efficiency by requiring employees to achieve certain qualifications in order to be considered for specific shifts or duties. Supervisors and HR departments can use this information to better staff required roles or provide substitute coverage during peak vacation periods.
- Faster Communication
Our ability to communicate in the modern workplace improves. Aside from high-speed Internet, the integration of phone, texting, audio/video conferencing, file sharing, real-time collaboration, and other tools allows us to collaborate and share information in the ways that are most convenient for us.
Operating costs are reduced as a result of technologically-driven advances in efficiency and production. The reliability, mobility, and productivity of a modern workplace result in reduced travel, shorter time to market, faster customer response times, and faster and more effective decision-making. These advantages save time and money while also increasing sales and profitability. When you connect access to data and information with modernized procedures that take advantage of integrated, secure apps, tools, and services, you may replace complex, bureaucratic processes.