Paul Heaton fans have spoken of their anger after barely any taxis turned up ahead of his comeback gig in Hull.
Hundreds of people were caught in queues at Hull Paragon Interchange, were a shuttle bus system was operating for the gig at KCOM Craven Park.
Fans had to queue for up to an hour for the bus as queues snaked out of the door and onto Ferensway.
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However, it was those waiting for taxis who were furious as they say barely any arrived at the station to collect the hundreds of waiting fans.
The concert got under way early at 6.30pm with a performance from Billy Bragg.
Lisa Walsh and Jacqueline Breen, both 49 and from Leeds, were in the queue.
Ms Breen said: “We’ve had about three taxis arrive in half an hour. None of us are happy.
“We are concerned that we are missing acts.
See the taxi queue
“For 23,000 people it’s just not very clever to have hardly any taxis running from the station, especially when you can’t take your car.
“It’s disappointing and we’re missing Billy Bragg.”
Ms Walsh said: “It’s very poor. We can’t believe it’s just one company who are operating taxis from the station.
“We’ve come across from Leeds and paid £90 for a hotel so it’s just disappointing to be missing people performing because there are no taxis.”
Siobhan Linley-Jones and Caroline Hornigold, from Doncaster, switched to the bus queue after waiting for a taxi.
Siobhan said: “We’ve only been here about 20 minutes and we were outside but it’s been moving all the time.
“I think it’s the best way of getting people there safely. We did want to drive but then they banned parking but in hindsight this is a much better idea.”
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Lynne Hamshaw, 50, came from Doncaster for the gig and had planned to get a bus from Albion Street but they were all full of people who had boarded at Paragon Interchange.
She then decided to try and get a taxi, but ended up stuck in a queue which was barely moving.
“It’s definitely bad planning on the logistics of moving people around,” she said.
“We appreciate the additional security but it means that when we even do get there it’s going to take us longer to get in. We thought we had plenty of time.
“At the end of the day we have come for a good time but the logistics of arranging this haven’t been good.
“There have been no taxis coming in and out of this rank. I was at the Motorpoint Arena in Sheffield on Monday and they managed to get things moving a lot quicker.”
For some, the wait for buses and taxis was excruciatingly painful with one Paul Heaton fan forced to go home because of problems with her back after standing for so long.
Dawn Hughes posted on Facebook: “Concert started and still at least an hours queuing, been trying to get a bus/taxi for past 2 1/2 hours.
“What a shambles. Had to leave and go home as suffer from bad back and can’t wait any longer! I bet it will be the same on the return journey. Why couldn’t they organise this better. So angry.”
Others took to social media to vent their anger.
As much as I love a queue, I’m scared we’ll miss the concert at this rate…@PaulHeatonSolo don’t start without us!!!
— Rhy Loosh �� (@RhyLoosh) June 3, 2017
Some confused fans were delayed after accidentally heading to the KCOM Stadium in west Hull, the home of Hull FC, rather than the KCOM Craven Park.